In December 2019, Southern Cross Care Queensland launched its annual Christmas Appeal through their Support Centre, an initiative which aims to support their most vulnerable clients at Christmas time. This year, the appeal asked for donations of toiletries, personal items and tasty treats, to be packaged into a gift hamper and hand delivered to clients in the week before Christmas.
The appeal was organised by Southern Cross Care’s Community Care team, who work with many disadvantaged and vulnerable clients every day. Noticing the needs of the clients, the Community Care staff decided to serve their clients with gifts that matched those needs and put out a call for help from the Support Centre.
Staff at the Support Centre answered the call, their generosity evident in the mountains of toothbrushes and toothpaste, shampoo and conditioner, razors and shower gel, hand cream and moisturiser, hairbrushes and combs, lip balms and tissues and other personal items donated over the course of a week. To add joy to the gift hampers, knowing that Christmas wouldn’t be the same without tasty things to eat, staff also donated chocolates, wafers, biscuits, shortbread, chips and other treats to brighten our client’s day.
The gift hampers were hand delivered on December 19 to clients in the Tarampa and Ipswich areas. Chief Executive Officer Jason Eldering helped to hand-deliver the gifts and said that while many of Southern Cross Care’s community care clients do it tough at Christmas, the love and support shown by community care staff is evident. “I saw the faces of the residents lighting up when they saw Southern Cross Care staff walk into the room with the gift baskets,” Mr Eldering said.
“Our staff do a fantastic job of loving and caring for our clients, and you can see the way the clients respond to them that they’re just like family,” said Mr Eldering. “Being family to vulnerable people at Christmas time is exactly what we’re about.”
A generous donation of $1,000 to the appeal was made from FKG Group, who has partnered with Southern Cross Care as a trusted supplier on several major projects. Their donation was used to fill out the hampers with more toiletries and personal items and Mr Eldering extended a special thanks to FKG Group for supporting this year’s Christmas Appeal.
“Thanks for FKG Group for being part of the Southern Cross Care family and donating to those that we serve,” said Mr Eldering. “I’m pleased that we are able to serve and care for our disadvantaged and vulnerable clients as if they were part of our families, and I hope our clients and residents had a wonderful Christmas.”