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Important information on COVID-19 Read more

An important COVID-19 update – 27 January 2022

27 January 2022

The ongoing wave of COVID-19 cases across Queensland especially in light of the emergence of the highly contagious Omicron variant, presents new challenges for infection prevention and control among our vulnerable and much-loved communities in aged care.

As an experienced provider, Southern Cross Care Queensland (SCCQ) has had extensive practice over many years in managing and controlling infectious disease in residential aged care home settings. Those plans have served us well. Therefore, our response plan for managing COVID-19 is also now well practiced and in place as our expert team continues to work closely with public health authorities, all our residents and families in the evolving climate.

For your information:-

  • SCCQ is working daily with Queensland Health and other authorities to ensure the best possible outcomes for our residents and staff, but COVID-19 cases are inevitable
  • We are heartened by the high vaccination rates among our staff (100%) and residents (more than 87% are double vaccinated, more than 62% are triple vaccinated). Although not all the elderly people in our residential care homes can be vaccinated due to underlying medical conditions, we continue to encourage and support more vaccination and booster shots.

Due to current possible COVID-19 exposures which we are continuing to monitor and investigate under the direction of Queensland Health, additional rules apply around visitation and access may be limited at the following SCCQ Residential Care homes until further notice:

  • SCC Caloundra (Little Mountain)
  • SCC Chinchilla
  • SCC Edens Landing
  • SCC Holland Park (Duhig Village)
  • SCC Murgon (Castra)
  • SCC Raceview (St Mary’s)
  • SCC Stretton Gardens
  • SCC Taroom

These measures have been put in place to protect the health and safety of our valued residents and staff and we continue to follow all health guidelines for the wellbeing of our community.

If you are visiting any SCCQ Residential Aged Care home at this time, please contact the home in advance to find out if restrictions are in place.

For your wellbeing, please follow these important guidelines when visiting any SCCQ aged care facility:

  • all visitors must have proof of full COVID-19 vaccination (including children) and must sign-in using our Zipline Kiosk system – please ask Reception for assistance
  • do not visit if you are unwell or you are a close contact of someone who is unwell; get tested and isolate until you have the results
  • wear a single-use surgical mask at all times and any other required Personal Protective Equipment (PPE) as directed by staff
  • maintain a safe social distance (minimum 1.5 metres)
  • limit or, preferably avoid, personal physical contact such as kissing, hugging and hand-shaking
  • maintain good hand hygiene, including frequent hand washing/sanitising
  • maintain good cough/sneeze etiquette, by coughing into a tissue and disposing of it immediately, or coughing/sneezing into the crook of your arm.  Always wash your hands afterwards.

Together with the full support of our clinical leadership team and Queensland Health, SCCQ will continue to provide updates on this evolving situation.

For further information please contact us at covid.updates@sccqld.com.au

You can also contact Queensland Health’s 134 COVID hotline (13 42 68) or visit the Queensland Health website COVID-19 update page .