24 September 2020
We would like to sincerely thank you for your patience and understanding regarding the recent visitation restrictions at our residential aged care facilities in the Brisbane, Ipswich and Logan City regions. The Chief Health Officer has announced that these restrictions have now eased in Brisbane, Ipswich, Logan City and other locations in Queensland, and the health and wellbeing of our residents and staff remain our highest priority even as restrictions are relaxed. We continue to monitor the situation closely and, in keeping with the Aged Care Direction (No 10), we are pleased to provide you with a summary of the restriction relaxations which are effective from 1am, September 25 2020.
This announcement affects our residential aged care homes at the following locations:
- Duhig Village
- Stretton Gardens
- Edens Landing
- St Mary’s Raceview
Visitation to aged care home residents
- Residents can have up to two visitors at any one time. There is no limit on the number of visits allowed in a day or the length of each visit.
- Children under the age of 16 years can visit the facility.
- Visitor screening and recording will be undertaken in line with Aged Care Direction (No 10) for unrestricted aged care homes.
- All visitors should have evidence of a current flu vaccination or a medical exemption.
- Service providers such as hairdressers or allied health workers may visit.
- During business hours, our Reception will be staffed and visitors will be screened and logged as is currently the case.
- When Reception is not staffed, the doors will be locked. Another staff member will admit visitors and undertake the screening and recording process. Thank you for your patience and understanding regarding this.
- We continue to ask our staff that they don’t work for more than one employer.
- If staff have worked at another aged care facility in the past 14 days, they must wear a single-use surgical mask at all times while on-site and at work.
Residents leaving the aged care home
- Residents can now leave the facility for health appointments, exercise, small family gatherings (currently limited to 30 people, including close friends, in non-restricted areas), to visit a service provider (such as a hairdresser), to visit another residential aged care facility, to access end-of-life or palliative care and funerals.
- There is no limit to the number of times a resident can leave the facility as long as it is for the stated purpose, which will be recorded as per our previous process.
- Individual outings are permitted but group outings are not permitted. For example, a resident may wish to undertake an accompanied walk in the park.
- If a resident would like to leave the home for an overnight stay, we will work with them to understand the possible associated risks.
Thank you for everything you’re doing to help us. We really appreciate all the ways in which you’re helping to protect the health and wellbeing of everyone in the SCCQ family.