12 April 2025
Noosa Waters residents and street wardens
It was an uncertain time as we waited and bared through the powerful weather event in March that was Cyclone Alfred, with many affected across South East Queensland, but it was amazing to see how it also brought out the best in our community. In the face of the storm, residents and staff came together with incredible compassion and teamwork, showing just how much they care for one another.
The Street Warden heroes at Noosa Waters were quick to act, ensuring that all residents were safe and well-prepared. Led by Head Warden Tanis, our wardens Jan, Graeme and Peter—alongside our Village Manager and Maintenance Officer, made sure to visit each resident personally, delivering emergency supplies like torches, water, and essential items such as toilet paper.
Many residents expressed how much this meant to them, feeling not just cared for but truly Known and Loved. The heartfelt gratitude from the residents reflected the dedication of the team, who worked tirelessly to ensure everyone was comforted during such an uncertain time.
Although Noosa Waters was largely unaffected by the cyclone, the community was ready for anything, thanks to the unwavering support of the team. The courage, kindness, and compassion of our Street Wardens and Street Captains were a shining example of the spirit that makes our community so special.
Within our Caloundra Rise community, our team also went above and beyond. When other staff members couldn’t make it in, Odette, Leanne, Jimm and Anna from our Home care team stepped in with smiles and a willingness to help however they could. They spent the day with the residents, running activities like bingo, taking walks, and even helping with meals. Their positivity and dedication to making sure residents were engaged and happy made a world of difference.
The extraordinary care and compassion shown during Cyclone Alfred extended far beyond Noosa Waters and Caloundra Rise. Across all of our communities, staff worked tirelessly to support one another, from the Gold Coast Home Care team conducting daily welfare checks for clients in that region, to the dedicated street wardens and teams in each community, ensuring every resident felt supported, safe, and cared for.
It was a reminder of the incredible unity, kindness, and dedication that define our organisation. The strength and compassion of all our teams—no matter where they are—were truly inspiring and highlighted what makes our community so remarkable.
