In comfortable surroundings, Illoura Village (Chinchilla) offers a close-knit community in a peaceful country environment. Enjoy a strong connection with the community with fun activities and social interaction.
We consider you part of our family, where every person matters and we are committed to honouring every unique individual. Our team of qualified and skilled staff will develop a personalised care plan with you, recognising your individual preferences, values and choices. Our Good Health Program is also designed to promote independence and a positive social culture to improve health and wellbeing.
Personalised care plan
Skilled staff onsite 24 hours a day
Access to visiting doctors
Allied health professionals
Alarm system in every room
Chronic disease and advanced care
Pastoral care services
Good Health Program for wellbeing
Onsite Cafe
In a peaceful environment, you can enjoy delicious meals cooked onsite, stroll around the landscaped garden or pamper yourself in the onsite salon.
Short term stays from a few days to several weeks are available (dependent on room availability). This is ideal as respite when carers are unwell, are planning a holiday, or just need some extra support. It also provides an opportunity for older people to trial living at SCC Illoura Village before permanently moving in. Download the brochure to read more.
The new residential care home was built in 2025 and as part of the project includes SQRH training hub, and a Health and Wellness Centre that houses GPs and allied health professionals. We have now added two newly refurbished wings to ensure older Australians in the region can age in place.
Homely, country environment
Freshly cooked meals
Onsite hair salon
Social activities
Regular music and entertainment
Some services and experiences offered across our residential care homes may form part of our Higher Everyday Living Fee (HELF) Services. These optional, enhanced offerings are available at an additional cost. To learn more, please see our Understand the Costs section below.
We currently have newly built and refurbished rooms available, thoughtfully designed to provide a safe, secure, and pleasant living environment for our residents. Click on the link below to fill out the form to book a tour of our lovely home and gardens, or to request a call back from our friendly team.
Before entering permanent residential aged care, you will need to complete a means assessment through the Australian Government to understand if you are eligible for Government assistance with fees and accommodation costs. The following fee information applies to all new residents entering care on or after 1 November 2025.
All residents pay this fee. Think of it as your daily living costs which covers things like meals, cleaning, laundry and utilities.
This fee is set by the Government and the maximum fee is set at 85% of the single basic age pension. This fee increases in March and September each year in line with the age pension.
People who can afford to will contribute more towards their daily living costs through a Hotelling Supplement Contribution. This will help to further meet the cost of services such as meals, cleaning, laundry and utilities.
This fee is means-tested so the amount you may need to pay will be based on your means assessment and determined by Services Australia. The maximum amount you may pay changes with indexation in March and September each year.
People who need to pay the maximum Hotelling Supplement Contribution may also need to pay a Non-Clinical Care Contribution. This fee contributes to personal care costs such as bathing, mobility assistance and lifestyle activities.
This fee is means-tested so the amount you may need to pay will be based on your means assessment and determined by Services Australia. The maximum amount you may pay changes with indexation in March and September each year. Daily and lifetime caps apply.
The cost of your residential aged care accommodation is set by Southern Cross Care and will vary depending on the room type and location. Think of this fee like your mortgage or rent, providing you with access to your room, bathroom and communal areas.
This fee is means-tested so the amount you pay for accommodation will be based on your means assessment. If you are eligible for assistance, the government will pay some or all of your accommodation costs to us. If not, you will need to pay the price that you agree with us.
You can choose to pay your accommodation cost as either: a lump sum Refundable Accommodation Deposit (RAD) that is refunded when you leave care, less any retention amounts and any fees that you agree to draw down from it; or as a Daily Accommodation Payment (DAP) that is not refunded when you leave care; or as a combination of both a lump sum (RAD) and a daily payment (DAP).
The Higher Everyday Living Fee (HELF) is an optional fee for people who choose to receive higher quality everyday living services in permanent or respite residential aged care. This can include services that are of a higher quality or in addition to those that we must provide.
This is an optional fee that is set by Southern Cross Care and will be discussed and agreed with you after you move in if you would like access to higher services. For full details, please refer to our Illoura Village HELF brochure.
We can help you plan your next steps towards joining our lovely community.
Visit us at Illoura Village, or any Southern Cross Care community, send us an email or simply call us.
Alternatively, you can request a call-back or email by filling out your details.
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