3 April 2025
Countdown to 1 July: How SCCQ is Getting Ready for the New Aged Care Act.
At Southern Cross Care Queensland, we are committed to providing our residents and clients with the highest quality care, aligned with the evolving expectations of the aged care sector. With the introduction of the new Aged Care Act on 1 July 2025, we are taking proactive steps to prepare our teams, systems, and processes to meet the updated regulatory requirements and enhance the experience of those in our care.
Our preparations focus on three key areas: compliance, workforce readiness, and high quality, person-centred care. We are reviewing our policies and procedures to ensure they align with the new legislative framework, with a particular focus on strengthened consumer protections, greater transparency, and enhanced clinical governance.
Preparing our people for the changes is a top priority. We are rolling out targeted education to ensure our teams understand the new standards and are ready to deliver high quality care in line with best practices. Our Known & Loved culture continues to guide our interactions with our people and reinforces our values of service, courage and compassion.
Most importantly, we remain dedicated to person-centred care, ensuring that residents and families are well-informed about their rights and have a voice in shaping their care experience. To support this, we will be hosting a series of information sessions and providing regular updates via newsletters and our website in the lead-up to 1 July. Stay tuned for more dates and details as we continue our preparations.
By embracing these changes proactively, SCCQ reaffirms its commitment to growing communities where best lives are lived.
